Frequently Asked Questions

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Here is a list of questions we've been asked drop link to the submit a question option We look to update this list over the next few months so please let us know if we have missed anything

TODO: put a comment feild here for folks to submit a QUESTION

Pricing is generally based on size, but complex case designs and interior details can increase the base price. Please contact us with your specific requirements for a prompt and accurate quote.

Our typical production schedule requires 10 to 14 working days. Rush orders can usually be accommodated, but may require an expediting fee.

Case weight depends on many factors including case type, panel thickness and options such as casters, legs, interior partitions, etc. We can provide approximate weights for your reference, based on the details of your case requirements.

The use of company Purchase Orders requires an approved credit application and written authorization.

The carry-on baggage limit is typically 45 lbs., however, different airlines may have different requirements. Please review the specific weight restrictions for the carrier you will use.

Generally, yes. However we are sometimes able to retrieve required dimensional information from our library of manufacturer model numbers. However, because production lines are constantly changing, we strongly recommend that you provide us with accurate measurements to assure a perfect fit.

No. Case options such as casters, combination locks, Wheel-Easy system, custom interiors, etc. are added to the base cost of the case.

Yes. We repair our cases those from other manufacturers. We also offer refurbishing, re-foaming, and retro-fitting to any existing standard or custom-built case.

Well of course we do... Have a gandar at this:
ABS: Acrylonitrile-Butadiene-Styrene: A Thermoplastic Resin. It is a tough durable plastic material, resistance to impact and solvents.
Airline Transportation Association (ATA): An independant organization that sets rigorous specifications for design and engineering of products intended for air travel or transshipment.
Ball Corners: Made from stamped steel, they provide protection at the most critical outside area of your case. They act as both the first stage of shock absorption as well as elevating your case 1/4" off the ground.
Casters: Roller ball bearings that swivel mounted wheels made from rubber, making your case roll/move smoothly.
Extrusion: Extrusion is a process in which metals are formed (extruded) to a shape.
Latches: We carry a full line of latches, the most common are Butterfly. They offer the most secure latching system available on the market. The Butterfly latch is recessed into your case.
Partitions: Dividers inside your case for storage. They can be stationary or adjustable, depending on your needs.
Valance: An inter-locking system. We use this type of inter-locking system for our lids and bottoms of the case. This allows a tight, dust-free seal when the case is closed.
Skid Plate: A protective plate attached to the bottom of the case, the casters are then attached to the skid plate allowing for maximumn strength. Also referred to as a caster plate, or caster board.

Solid Answer Goes Hear.